Privacy Policy NH Billing Solutions
At NH Billing Solutions, we are committed to protecting your privacy and ensuring the security of any personal and health-related information we collect, process, and store. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.
Please read this policy carefully. By using our website or services, you consent to the practices described herein.
1. Information We Collect
We may collect the following types of information, depending on how you interact with NH Billing Solutions:
Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- Job title or business affiliation
Protected Health Information (PHI):
As a medical billing service provider, we may receive PHI from healthcare providers and patients in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
This may include:
- Patient names
- Dates of birth
- Insurance details
- Diagnosis and treatment codes
- Medical record numbers
- Billing and payment information
Technical Data (Website Visitors):
- IP address
- Browser type and version
- Device identifiers
- Pages visited
- Time and date of visit
- Referring website
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide medical billing and revenue cycle management services
- To communicate with healthcare providers and patients
- To process claims and payments
- To comply with legal and regulatory requirements
- To improve our services and website
- To provide technical support and customer service
We will never sell or rent your personal or health information to third parties.
3. Legal Basis for Processing (For Clients in the U.S.)
We process PHI and personal information under the legal guidelines of:
- HIPAA (Health Insurance Portability and Accountability Act)
- HITECH Act (Health Information Technology for Economic and Clinical Health Act)
- Applicable state privacy laws and regulations
4. Data Sharing and Disclosure
We may disclose your information in the following situations:
- With your consent: We may share information when you give us permission.
- With healthcare providers and payers: To fulfill billing services and insurance processing.
- With third-party service providers: Who support our operations (e.g., cloud hosting, payment processors)
under strict confidentiality agreements. - To comply with legal obligations: Including subpoenas, court orders, or to prevent fraud or abuse.
All data shared is done so securely and only to the extent necessary.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction, including:
- Encryption of data in transit and at rest
- Secure access controls and user authentication
- HIPAA-compliant software and storage
- Regular audits and employee training
However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We retain personal and health information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your relationship with NH Billing Solutions and applicable laws, you may have the right to:
- Access the personal or health information we hold about you
- Request corrections or updates to your information
- Request the deletion of your data (subject to legal and contractual restrictions)
- Object to or restrict certain types of data processing
To exercise any of these rights, please contact us using the information provided below.
8. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to enhance user experience, analyze trends, and gather statistical data. You may adjust your browser settings to refuse cookies; however, this may affect your ability to use some features of the site.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
NH Billing Solutions
5972 kilbeggan street Galloway Ohio 43119
Phone: (740) 803-3114
Website: https://nhbillingsolutions.com/